General Section
Overview After patch six is applied, the console crashes or hangs while doing various tasks: At the splash screen when the console is starting. When accessing tabs like the Agents or Configuration tab...
Overview The issue only affects Windows XP operating systems with a LanGuard agent installed on them. After restarting the Windows XP computer, the following error appears: Microsoft Visual C++ Runtim...
Overview GFI LanGuard fails to download any Java update when trying to perform a patch deployment. The following error is displayed during remediation: Failed to download 'jre-6uXX-xxx.exe'. Not found...
Overview Upgrading EventsManager from 2011 to 2012, and then to 2013 causes all the processing rule folders and query views to create duplicates and the event sources are no longer linked to their pro...
Overview This article provides awareness about the Microsoft patch KB2775511, which causes data truncation when utilized with SMB (Server Message Block) 2.0. Information There is an issue with the pat...
Overview When a fax is sent from a Windows 2012 R2 server, the output is shrunk to a quarter of the original size and centered at the top of the page. This can be seen in the transmission reports and...
Overview The Export List function for Blocklist is not downloading. Steps to Replicate the Issue Log in to OneGuard. Enable the EndPoint Control service from the home page if it is not enabled. Navig...
Overview Some exceptions are required to be configured in the server and the web browsers to use AutoCAD through the WebMonitor proxy. This article provides the steps in setting AutoCAD exceptions in ...
Overview The GFI WebMonitor tools tab is not showing the reputation index level for any websites when using Internet Explorer 11. Environment All GFI WebMonitor versions. Root Cause This is a know...
Overview An internal error appears while trying to define an application followed by a crash. When creating a custom application using advanced options, the following internal error occurs, and the us...
