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  • Does Windows Updates include Windows Store

    OverviewWindows Updates L7 Signature: This is for classifying traffic that is updating the Windows OS. Windows Store L7 Signature: This is for classifying traffic that is either installing or updating...

  • CLI CSR Process Brief Explaination

    TitleCLI CSR Process Brief Explaination Article Number000012263 Article TypeInternal_Process__kav Version Number1 Publication StatusOnline ContentThe current process for Exinda to generate a certifica...

  • Converting a PKCS#12 certificate file to a PEM file for Exinda certificate import

    TitleConverting a PKCS#12 certificate file to a PEM file for Exinda certificate import Article Number000012309 Article TypeInternal_Process__kav Version Number1 Publication StatusOnline ContentThis is...

  • Exinda Management Center User Guide

    Product Doc AttachmentskA1D00000008XBjKAM_en_US_1.pdf...

  • GFI Remote Support Tool

          English French German Italian Spanish   If you are experiencing an issue and require help, please contact us first by running the troubleshooting assistant or using the support link here: www.gf...

  • Support Escalation Phone Numbers

    To be used in when: Escalating a ticket with high business impact - please have your ticket number ready. Escalating a ticket for a premium customer - please have your ticket number ready. Support por...

  • Converting GFI License to Unlimited

    Overview Customers that already have another subscription type with GFI can also benefit from GFI Unlimited. For an existing customer to utilize a GFI Product through their GFI Unlimited subscription,...

  • SMTP Status and Reply Codes

    Overview This article gives you a list of SMTP (Simple Mail Transfer Protocol) status codes and SMTP reply codes that can help you troubleshoot email issues within Kerio Connect. Reference Information...

  • Applying Renewals or Add-ons to the Kerio Products

    Overview The maintenance contract for Kerio products must be renewed on annual basis. Applying renewals or add-ons ensures that our products perform smoothly. This article provides information on the ...

  • Purchasing or Renewing Licences and Resetting Download Limits for Kerio Products

    Overview   This article shares the process of purchasing or renewing licenses, and resetting the download limits for all versions of Kerio Connect, Kerio Control, and Kerio Operator.     Process   Fol...