Articles

WebMonitor Section

• GFI WebMonitor cannot block sites if the user is running UltraSurf

  Answer PROBLEM WebMonitor cannot block sites if the user is running the third party program UltraSurf. ENVIRONMENT GFI WebMonitor All Supported Environments SOLUTIONUltraSurf works by opening a port o...

• GFI WebMonitor 2015 SR2 (build 20150320)

  Description Type:Release Product:GFI WebMonitor 2015 SR2 (build 20150320) Features / fixes: WebInsights Request access straight from the blocking pages Optimized GFI Proxy engine for HTTPS connections...

• GFI WebMonitor cannot send email notifications, alerts or reports to Exchange Server

  Answer PROBLEM GFI WebMonitor is not sending email notifications or alerts to Microsoft Exchange server. ENVIRONMENT GFI WebMonitor (all versions) Microsoft Exchange 2007 and later SOLUTION Allowing a...

• GFI Webmonitor Core service does not start after reboot - SBS 2003

  Versions / Builds Affected2015 StatusResolved TT / JIRAID2540 How to IdentifyGFI Webmonitor Core service does not start after reboot. It only seems to reproduce in a Windows SBS 2003. Once the service...

• GFI WebMonitor installation is failing with Windows 8.1 and Server 2012 R2

  Versions / Builds Affected2013 StatusResolved Problem SummaryDuring the installation of GFI Webmonitor in Windows 8.1 or Server 2012 R2 the installing stops while trying to install MSMQ. How to Identi...

• GFI WebMonitor Is Counting Users Instead of IPs

  Overview This article resolves an issue where GFI WebMonitor is counting users instead of computers' IPs, placing the license count over the limit.   Information Environment This article applies for t...

• Error: "Message Queuing failed to bind to port 1801" When Installing Microsoft Message Queuing

  Overview This article provides the resolution of an issue where the GFI WebMonitor installation terminates after attempting to install MSMQ (Microsoft Message Queuing), and the following error message...

• GFI WebMonitor Only Applies the Default Policy

  Overview This article addresses an issue where GFI WebMonitor only applies the default policy.   Root Cause The reason for this behavior is that GFI WebMonitor is unable to resolve the user groups cor...

• GFI WebMonitor is taking a long time to enumerate users and groups in auto-complete

  Answer PROBLEM GFI WebMonitor is installed in an environment with multiple domains. When trying to add users or groups to a policy, the auto-complete takes a long time to enumerate the list of users a...

• GFI WebMonitor Licensing and user count

  Answer GFI WebMonitor: Licensing and User Count   2013 – ISA/TMG 2013 – Standalone 2015 and later – Standalone How are users counted •Un-authenticated requests will consume one license • An authentica...