Articles

WebMonitor Section

• Getting a List of Supported Applications

  Overview This article explains how to obtain a list of supported applications in GFI WebMonitor.    Process GFI WebMonitor 2015 and later allows control of application from the web policies. A complet...

• Entering a Username During the WebMonitor Installation

  Overview This article provides information regarding which username should users enter during the GFI WebMonitor installation.    Information During the installation of GFI WebMonitor, you will be ask...

• Kaspersky & BitDefender Definition File Updating Frequently

  Overview This article provides relevant information for cases where either the Kaspersky and BitDefender definition file is frequently updating.   Information When running versions that have the Kaspe...

• IP Addresses & Computer Names Shown in the Dashboard and Reports When Authentication Is Enabled

  Overview This article details relevant information to keep in mind when IP addresses or computer names are displayed in both Dashboard and reports when authentication is enabled.   Information IP addr...

• Exceptions Reports Not Working When Using Wildcards in the Exception Field

  Overview This article addresses an issue where Exception Reports do not work when using wildcards in the Exception field.    Resolution Wildcards are not accepted in the Exception field for the GFI We...

• WPAD is no longer working after upgrade to GFI WebMonitor 2015

  Versions / Builds Affected2015 StatusResolved Problem SummaryAfter an upgrade to GFI WebMonitor 2015, wpad that was previously working on the client stops working and clients are not longer detecting ...

• Backing Up and Restoring the GFI WebMonitor ISA/TMG Version Configuration

  Overview Follow the instructions provided below to back up and restore the configuration for the ISA/TMG (Internet Security and Acceleration/Threat Management Gateway) version of GFI WebMonitor.   Pro...

• Network Server Monitor Only Sending Emails to Our Organization and Not Others

  Overview Email alerts to users configured with external addresses (outside the local email domains) fail when Exchange Server (or another email server) is configured as the mail server for Alerting Op...

• WScript.Echo Error When Running a Custom VBScript Script

  Overview Users encounter errors on WScript.Echo when running a custom VBScript. Environment Network Server Monitor All Supported Environments Root CauseWScript.Echo only works on a script that is call...

• Unable to Edit WebMonitor Policy Scheduler in Internet Explorer

  Overview The WebMonitor Policy Scheduler cannot be edited in Internet Explorer and this article explains how you can edit this via the IE Browse Mode setting. Environment GFI Webmonitor Internet Explo...