Articles

WebMonitor Section

• Bitdefender updates are failing with error System.Net.WebException: error from remote server 416

  Answer Problem Unable to update Bitdefender engine with message “download failed”. The Event Viewer application logs show the following error: Failed to update Engine Bitdefender: System.Net.WebExcept...

• button "Go Back" is not working after downloading a file

  Versions / Builds Affected2015 StatusResolved TT / JIRAID2543 How to IdentifySet a policy to warn for PDF files with download progress bar enabled Access a site with files to download (ex. http://www....

• Can Antivirus or Backup software be installed on a machine running GFI WebMonitor?

  AnswerAntivirus and Backup software may interfere with GFI WebMonitor. This occurs when such software denies access to certain files required by GFI WebMonitor. It is therefore advised to disable thir...

• Can GFI WebMonitor be installed on a Microsoft TMG Server with Malware protection enabled?

  AnswerNo. If GFI WebMonitor is installed on a Microsoft Threat Management Gateway (TMG) Server with Malware Protection enabled, the Malware Protection filter scans web traffic before GFI WebMonitor an...

• Can GFI WebMonitor filter malware on emails received through OWA

  AnswerGFI WebMonitor should be able to scan files received through Outlook Web Access (OWA), however some conditions apply: HTTPS inspection must be enabled and configured: GFI WebMonitor 2013 Standal...

• GFI WebMonitor Monitoring Internet Activity over Wireless Connections

  Overview This article provides relevant information on how GFI WebMonitor monitors Internet activity over wireless connections. Also, it further explains the differences in operations between the Stan...

• Can GFI WebMonitor Standalone Proxy Version be chained with Microsoft TMG?

  Answer GFI WebMonitor Standalone Proxy Version can be chained with Microsoft TMG with the following authentication related limitations: If GFI WebMonitor Standalone Proxy Version is chained to Microso...

• Can GFI WebMonitor support High-Availability and Load Balancing?

  AnswerIn GFI WebMonitor load balancing and High-Availability are possible by altering the proxypac.pac file that is delivered to machines from the network via proxy auto discovery. A Proxy Auto-Config...

• Can I exclude computer accounts and other IPs or users from being counted against GFI WebMonitor's license?

  Answer IMPORTANT NOTES:  Excluding any connections from the licensing also excludes them from being controlled or scanned by the anti-virus engines. Therefore, make sure the sites they are visiting ar...

• Can I update multiple installations using a single download of the WebGrade database?

  AnswerIf you are using multiple installations of GFI WebMonitor, you can download the WebGrade database once and use it on all installations. Perform the following steps on the main GFI WebMonitor ins...