Articles

WebMonitor Section

• Dropbox does not work with Integrated Authentication

  Versions / Builds Affected2015 StatusResolved Problem SummaryDropbox does not work with integrated authentication: According to our research Dropbox client does not work in environments that use a pro...

• Error 'Unknown user' when entering admin credentials in WebMonitor

  Answer PROBLEMWhen entering the administrator username for the admin credentials, the error 'Unknown user <username> will be displayed upon clicking next. ENVIRONMENT GFI WebMonitor Microsoft Active D...

• Error Message: 'License Status: Failed to get status data from component' when viewing Licensing

  Answer PROBLEMGFI WebMonitor generates the Error Invalid license Key License Status: Failed to get status data from component[1]. Maintenance Agreement: Failed to get status data from component[2]. As...

• Error: '404 Source Not Found' When Opening the Console

  Overview After upgrading to GFI WebMonitor, the console shows the following error message when trying to open the console: ERROR 404 Source not found.   Environment GFI WebMonitor  Microsoft Internet ...

• Error: '502 Proxy Error. An error occurred. (1359)' when loading the GFI WebMonitor Console

  Answer PROBLEM When loading the GFI WebMonitor console, you see the following error:   Error Code: 502 Proxy Error. An internal error occurred. (1359)  IP Address: <ip of server> Date: <date/time [GMT...

• Error: 'Error 502: Failed Connection Attempt' When Trying to Access a Website

  Overview This article describes the process to follow when the below error message is displayed after trying to browse to a website: Error 502: Failed Connection Attempt ISA 04/03/2012 11:54:00 AM Log...

• Error: 'A Required Anti-Forgery Token Was Not Supplied or Was Invalid' When Saving Settings in GFI WebMonitor

  Overview When trying to save settings in the GFI WebMonitor management console (e.g. web filtering and security policies, always allowed and always blocked, etc..) the following error message is displ...

• Error: 'Access Denied - proxy authentication required'

  Versions / Builds Affected2015 StatusResolved Problem SummarySome pages cannot be opened and a proxy authentication dialogue asking for credentials would show up when using Kerberos authentication. TT...

• Error: 'An error has occurred in the script on this page' When Using the GFI WebMonitor Proxy

  Overview When using the GFI WebMonitor proxy, third-party applications can generate the following script errors: An error has occurred in the script on this page. Environment GFI WebMonitor Standalone...

• Error: 'The request channel timed out while waiting for a reply' When Running Reports

  Overview This article describes the process to follow when a timeout is encountered when running GFI WebMonitor reports. and the following error is returned in the user interface: The request channel ...