Articles

WebMonitor Section

• Users Visiting Blocked HTTPS Sites Do Not See the Blocking Page

  Overview When a user attempts to browse to an HTTPS site that has been blocked, instead of receiving the GFI WebMonitor's blocking page or message that states 'Blocked: You have been blocked from down...

• VIPRE updates are failing

  Versions / Builds AffectedAll versions - Standalone Proxy StatusOpen Problem SummaryUpdates for VIPRE are failing with error: Failed to update Engine VIPRE: System.FormatException: Die Eingabezeichenf...

• WebGrade, Anti-Virus and Anti-Phishing Updates Fail

  Overview This article addresses an issue where the WebGrade, anti-virus, and anti-phishing updates fail. Root Cause GFI WebMonitor is hardcoded to use port 127.0.0.1:8080 for these connections. If Mic...

• WebInsight dashboards - average is taking the current day into consideration

  Versions / Builds Affected2015 SR2 StatusResolved TT / JIRAID2604 How to IdentifyIn all the WebInsight dashboard when the average is calculated it is taking into consideration also the current day. It...

• Error: "Failed to delete old path" When Updating the WebGrade Database

  Overview This article addresses an issue where the update of the WebGrade database fails, and the below error message is displayed in the UI (user interface): WebGrade Database last updated on: Failed...

• Surf Time Not Displayed for Categories and Websites or It Is Listed as '0 Min'

  Overview This article explains the reason why the Surf Time is not displayed for both Categories and Websites, or if shown, it is listed as '0 min.' This behavior is by design, and it was implemented ...

• Error: "Page Cannot be Displayed," and WebMonitor's Blocking and Downloading Pages Not Displayed Correctly

  Overview This article addresses an issue where GFI WebMonitor's Blocking and Downloading pages are displayed with missing images and style. This issue may also manifest when access to http://1.1.1.1 f...

• Error: "Type mismatch", WebMonitor MSMQ Queues Are Filling up, and Reporting Does Not Work

  Overview After installing MailEssentials or MailSecurity on a WebMonitor machine, the WebMonitor MSMQ queues are not processed anymore. The WebMonitor reporting stops working and after a while, the ma...

• WebMonitor Proxy Standalone Is Not Controlling HTTPS Sites

  Overview This article addresses an issue where GFI WebMonitor does not control HTTPS traffic adequately. Note: GFI WebMonitor does control the initial access of the HTTP site through the Always Blocke...

• WebMonitor reporting TLD identifiers as actual domains

  Versions / Builds AffectedWebMonitor 2012 build 20120618 / 20120831 StatusResolved Problem SummaryWebMonitor reports TLD identifiers like co.nz and com.au as actual domains, whereas these are just TLD...