Articles

FaxMaker Section

• No fax document is attached to the transmission report when using NPQ2F

  StatusOpen TT / JIRAID1101 How to IdentifySince upgrade to GFI FaxMaker 2015 when mass faxes are sent using NPQ2F printer, the fax error reports No recipient found do not contain the converted .fax fi...

• No fax is sent when sending from the GFI FaxMaker Client

  Answer PROBLEM No fax is sent when sending from the GFI FaxMaker Client Fax Message Form. When clicking Send, the message form closes without any pop-up message. No transmission report is delivered ba...

• NoLoopHeaders Registry Key is not working in FaxMaker 2015

  Versions / Builds Affected2015 StatusOpen Problem SummaryPROBLEM: NoLoopHeaders Registry Key is not working in FaxMaker 2015. TT / JIRAID1203 How to IdentifyCustomer states they are getting loop heade...

• No faxes send / received after a SMA expiration email was sent

  Versions / Builds AffectedGFI FaxMaker 2013 SR3 StatusOpen TT / JIRAID763 How to IdentifyGFI FaxMaker stops to send / receive faxes once a notification email about the expire of SMA was triggered. fmm...

• Not able to send a fax from a licensed group

  Versions / Builds AffectedGFI FaxMaker 2015 StatusResolved TT / JIRAID1099 How to IdentifySince upgrade to GFI FaxMaker 2015 users cannot send faxes from an email address which is a) licensed in GFI F...

• Non-Latin characters are not displayed properly on the coverpage

  Versions / Builds AffectedGFI FaxMaker Version 2013 Build: 20121205 or later StatusOpen Problem SummaryNon-Latin characters are not displayed properly on the coverpage TT / JIRAID326 How to IdentifyTe...

• Not all etherFAX lines are being utilized for outbound faxes

  Versions / Builds Affected20130606, 20131008, 20140821 StatusResolved Problem SummaryWhen using etherFAX-not all lines are being utilized when they should be TT / JIRAID643 How to IdentifyCustomer usi...

• Nothing happens when printing to the NetPrintQueue2Fax printer

  Answer PROBLEMNothing happens when printing to the NetPrintQueue2Fax (NPQ2F) printer. ENVIRONMENT GFI FaxMaker All Supported Environments SOLUTION You need to set the NTFS security permissions* of the...

• Notifications > POP3: Value in 'Full email address of mailbox specified above:' being ignored while building notification (POP3 enabled)

  Versions / Builds AffectedGFI FaxMaker 2015 StatusResolved TT / JIRAID1079 How to IdentifyWhen sending a fax and POP3 downloader is enabled, by default the notificaitons will have the sender set as fa...

• Occasionally faxes remain unprocessed until GFI FaxMaker FaxServer service is restarted

  Versions / Builds AffectedGFI FaxMaker 2015 StatusOpen TT / JIRAID1123 How to IdentifyOnce or twice a month new outbound fax jobs pile up without being processed by GFI FaxMaker FaxServer service. A r...